CUSTOMER FOCUSED
Since 1976, when something isn’t working in Central Illinois, home and business owners have consistently made one call -- Wm. Masters. We provide commercial and residential services to our family, friends, neighbors and community right here in Central Illinois.
Whether you need residential or commercial services, with a team of 80 employees, rest assured that we will take care of you. Our expert technicians are equipped with the most up-to-date training and tools to provide you with prompt and dependable service 24 hours a day, 7 days a week.
“Tory came out this morning in the midst of some challenging weather and did another outstanding job of servicing our air conditioning. I can’t sing his praises highly enough. He has always been so good to us over the years. We just find the level of customer service we receive at Wm. Masters including the office staff to be exemplary.”
OUR MISSION
“Provide each customer with quality workmanship on a timely basis at a competitive cost.”
Our mission statement is based on our values, which are ingrained in the services we provide and each member of our staff.
OUR VALUES
- Take pride in your work
- Do the complete job without taking shortcuts
- Provide the same high-quality work each and every time
- No job is too small or too large
- Always provide outstanding customer service, striving for 100% customer satisfaction
- Maintain competitive rates
SERVICE & ADMINISTRATIVE TEAM
Get to know us by allowing Wm. Masters to serve you and your family.