About
Since 1976, when something isn’t working in Central Illinois, home and business owners have consistently made one call -- Wm. Masters. We provide commercial and residential services to our family, friends, neighbors and community right here in Central Illinois.
Whether you need residential or commercial services, with a team of 80 employees, rest assured that we will take care of you. Our expert technicians are equipped with the most up-to-date training and tools to provide you with prompt and dependable service 24 hours a day, 7 days a week.
“Tory came out this morning in the midst of some challenging weather and did another outstanding job of servicing our air conditioning. I can’t sing his praises highly enough. He has always been so good to us over the years. We just find the level of customer service we receive at Wm. Masters including the office staff to be exemplary.”
Mission Statement
At Wm. Masters, we live by our mission statement, “Provide each customer with quality workmanship on a timely basis at a competitive cost,” every single day. Our mission statement is based on our values, which are ingrained in the services we provide and each member of our staff.
What Can We Make Work for You Today? Contact a Wm. Masters Technician Now!
Our History
William (Bill) Masters started Wm. Masters in the small town of Forrest, IL in 1976 as an electrical contractor. He soon added heating & air conditioning, and plumbing divisions, and relocated to Bloomington, IL in 1984.
As the business has grown over the years, with the addition of new locations and services, Bill's sons Ron and Aaron have joined the management & ownership team and continue to build the Masters’ legacy, which is built on trust and tradition that has been the core of Wm. Masters Inc.’s success. More than anything, they feel privileged to serve the families and businesses of Central Illinois.
Wm. Masters Values
- Take pride in your work
- Do the complete job without taking shortcuts
- Provide the same high-quality work each and every time
- No job is too small or too large
- Always provide outstanding customer service, striving for 100% customer satisfaction
- Maintain competitive rates
Service & Administrative Team
Get to know us by allowing Wm. Masters to serve you and your family.
Aaron Masters
Owner
Ron Masters
Owner
Karen T.
Service Dispatcher & CSR
Lindsey M.
Service Dispatcher & CSR
Gloria W.
CSR & Service Dispatcher
Brad S.
Service Technician
Tory K.
Service Technician
Matt H.
Service Technician
Simon S.
Service Technician
Gary G.
Service Technician
Tim T.
Service Technician
Brenda L.
Service Technician
Josh L.
Service Technician
Joel Y.
Service Technician
Phil H.
Service Technician
Brad H.
Service Technician
Mike G.
Service Technician
Mark T.
Service Technician
Randy C.
Service Technician
Brandon B.
Service Technician
Joshua S.
Service Technician
Jason B.
Service Technician
John A.
Service Technician
Jeff S.
Service Technician
Josh F.
Installation Technician
Sean M.
Service and Installation Technician
Luke C.
Installation Technician
Ryan D.
Warehouse and Parts Assistant
Steve A.
Warehouse Organizer
Shawn McGuire
Project Estimator/RSP
Deron Penn
Project Estimator/RSP
Barry Hooker
Production Manager
Kevin Knapp
Commercial HVAC Estimator and Project Manager
Curt Fleming
Commercial Electrical Estimator
Tiffany Masters
Commercial Electric Estimator
Becky S.
Accounting Department Manager
Christine C.
Accounts Receivable
Trisha
Accounts Payable
Jacie F.
Accounts Payable Assistant
Debbie H.
Payroll
